Returns & Exchanges
At Origins NYC, we take pride in offering curated, authentic streetwear and luxury items; however, if you are not satisfied with your purchase, we offer a 14-day return window for eligible items in original, unworn condition with all tags intact.
Initiate Your Request
Log into your customer account or visit our returns portal with your order number and email address to start the process.
Verification & Approval
Our team will review your request to ensure the item meets our authenticity and condition standards before providing a prepaid shipping label.
Secure Packaging
Place the item in its original packaging, including all designer boxes, dust bags, and authentication tags, to avoid damage during transit.
Refund Processing
Once received and inspected at our warehouse, your refund or store credit will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing