Frequently Asked Questions
Everything you need to know about shopping with Origins NYC
Are all your products authentic?
Yes, authenticity is our top priority. Every item sold on Origins NYC undergoes a rigorous multi-stage verification process by our team of experts to ensure 100% authenticity before it reaches your door.
How long does shipping take?
Standard domestic orders typically ship within 2-5 business days. For international orders, shipping times vary by location but generally take between 7-14 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
Due to the exclusive and limited nature of the streetwear and sneakers we sell, all sales are final. We encourage customers to double-check sizing and product details before completing a purchase.
Do you ship internationally?
Yes, Origins NYC offers worldwide shipping. Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their local government.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Affirm and Klarna for eligible customers.
Can I sell my items to Origins NYC?
We are always looking for rare and high-demand items. Please visit our 'Sell/Trade' page or contact our procurement team directly via email with photos and details of the items you wish to sell.